> ## Documentation Index > Fetch the complete documentation index at: https://docs.paytsoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # Notification > Notification types and what triggers them. ## Notification types ### General | Notification type | Description | | ---------------------------------------------------- | -------------------------------------------------------------------------- | | added\_to\_payment\_plan | Added to a payment plan | | administration\_costs\_no\_longer\_applicable | The administration costs are no longer applicable | | administration\_costs\_reapplied | The administration costs have been re-applied | | credit\_case\_closed | Debt collection case (credit case) closed | | credit\_case\_paid | Debt collection case (credit case) paid in full | | credit\_case\_paused | Debt collection case (credit case) paused | | credit\_case\_resumed | Debt collection case (credit case) resumed | | debtor\_created | Debtor created | | debtor\_ignored | Debtor is on the list of 'ignored debtors' | | debtor\_no\_longer\_reminding\_paused | Sending reminders to this debtor has been resumed | | debtor\_paused | Debtor paused | | debtor\_reminding\_paused | Reminders to debtor paused | | debtor\_resumed | Debtor resumed | | debtor\_unignored | Debtor is removed from the list of 'ignored debtors' | | direct\_debit\_action | Waiting for direct debit payment | | document\_attached | Invoice resumed after adding invoice document | | document\_missing | Invoice document missing | | forwarded\_to\_bailiff | Forwarded to bailiff | | invoice\_action | Invoice paused | | invoice\_added\_to\_credit\_case | Invoice added to a debt collection case (credit case) | | invoice\_document\_added | Invoice document added | | invoice\_document\_changed | Invoice document changed | | invoice\_document\_destroyed | Invoice document deleted | | invoice\_email\_resent | Email for a step was resent | | invoice\_ignored | Invoice is on the list of 'ignored invoices' | | invoice\_letter\_resent | Letter for a step was resent | | invoice\_merged | Invoice has been merged with another invoice | | invoice\_open\_amount\_higher\_than\_invoice\_amount | The outstanding amount is higher than the invoice amount | | invoice\_overpaid | Too much has been booked on this invoice | | invoice\_paid\_and\_invoice\_date\_too\_long\_ago | The invoice date is more than a month ago, the invoice has not been sent | | invoice\_reopened\_after\_long\_time | Invoice has been reopened after more than 6 months | | invoice\_resumed | Invoice resumed | | invoice\_step\_could\_not\_be\_performed | Step could not be performed | | invoice\_step\_rescheduled | Step rescheduled | | invoice\_step\_skipped | Step skipped | | invoice\_unignored | Invoice is removed from the list of 'ignored invoices' | | letter\_returned | This letter could not be delivered | | mail\_bounced | This email could not be delivered | | minimum\_amount\_open\_reached | The outstanding amount is lower than the configured minimum amount | | needs\_call\_to\_debtor | Invoice paused, debtor needs to be called | | outstanding\_items\_overview\_sent | Sent outstanding items overview | | paused\_by\_import | Invoice paused during import | | paused\_by\_user | Invoice paused | | payment\_pending | The accounting software recognised a possible payment for this invoice | | payment\_condition\_ignored | Payment condition is on the list of 'ignored payment conditions' | | payment\_condition\_unignored | Payment condition is removed from the list of 'ignored payment conditions' | | payment\_plan\_active | Payment plan active | | payment\_plan\_approved | Payment plan approved | | payment\_plan\_created | Payment plan created | | payment\_plan\_deactivated | Payment plan deactivated | | payment\_plan\_destroyed | Payment plan deleted | | payment\_plan\_proposal | Payment plan requested | | payment\_plan\_rejected | Payment plan rejected | | payment\_plan\_updated | Payment plan changed | | psp\_mandate\_created | Direct debit authorisation given | | psp\_mandate\_revoked | Direct debit authorisation revoked | | psp\_transaction | Paused because of online payment | | psp\_transaction\_refunded | Resumed because of online payment refund | | psp\_transaction\_reversal | Resumed because of direct debit reversal | | trial\_letter\_limit\_reached | Letter not sent due to limit trial period | ### Creditworthiness | Notification type | Description | | ------------------------------------------- | ----------------------------------------------------------------------------------------- | | debtor\_creditworthy\_to\_uncertain | The creditworthiness of this debtor is lowered to uncertain | | debtor\_creditworthy\_to\_not\_creditworthy | The creditworthiness of this debtor is lowered to not creditworthy | | debtor\_uncertain\_to\_creditworthy | The creditworthiness of this debtor has improved to creditworthy | | debtor\_uncertain\_to\_not\_creditworthy | The creditworthiness of this debtor is lowered further from uncertain to not creditworthy | | debtor\_not\_creditworthy\_to\_uncertain | The creditworthiness of this debtor has improved to uncertain | | debtor\_not\_creditworthy\_to\_creditworthy | The creditworthiness of this debtor has improved to creditworthy | | debtor\_bankruptcy | This debtor is in a state of bankruptcy | | debtor\_no\_bankruptcy | This debtor is no longer in a state of bankruptcy | | debtor\_debt\_restructuring | This debtor started debt restructuring | | debtor\_no\_debt\_restructuring | This debtor finished debt restructuring | | debtor\_suspension\_of\_payments | This debtor has a suspension of payments | | debtor\_no\_suspension\_of\_payments | This debtor no longer has a suspension of payments | ### Debt collection (Creditreform) | Notification type | Description | | -------------------------------------------------------------------------- | ------------------------------------------------------ | | debt\_collection\_address\_search\_failed | Search for new address details unsuccessful | | debt\_collection\_application\_for\_seizure | Application for seizure | | debt\_collection\_application\_for\_seizure\_failed | Seizure application rejected | | debt\_collection\_application\_for\_writ | Application for writ | | debt\_collection\_application\_for\_writ\_failed | Erroneous writ application | | debt\_collection\_approval\_start\_court\_proceedings | Creditor agrees to initiate court proceedings | | debt\_collection\_arrest\_warrant\_available | Arrest warrant available | | debt\_collection\_bankruptcy | Bankruptcy | | debt\_collection\_bankruptcy\_or\_debt\_restructuring | Bankruptcy or debt restructuring | | debt\_collection\_bankruptcy\_requested | Bankruptcy filed | | debt\_collection\_bankruptcy\_started | Bankruptcy initiated | | debt\_collection\_close\_dossier\_general | General advice for closing dossier | | debt\_collection\_coercive\_measures\_against\_debtor | Coercive measures against customer | | debt\_collection\_combined\_request\_baliff | Combined application for bailiff | | debt\_collection\_correspondence\_with\_bailiff | Correspondence with bailiff | | debt\_collection\_correspondence\_with\_creditor | Correspondence with creditor | | debt\_collection\_correspondence\_with\_debtor | Correspondence with customer | | debt\_collection\_correspondence\_with\_debtor\_from\_creditreform | Correspondence with customer from Creditreform | | debt\_collection\_correspondence\_with\_debtor\_lawyer | Correspondence with customer attorney | | debt\_collection\_correspondence\_with\_debtor\_representative | Correspondence with customer representative | | debt\_collection\_correspondence\_with\_government\_institution | Correspondence with (government) agency | | debt\_collection\_correspondence\_with\_lawyer | Correspondence with lawyer | | debt\_collection\_debtor\_called | Customer called | | debt\_collection\_debtor\_called\_negative | Customer called, negative | | debt\_collection\_debtor\_in\_multiple\_dossiers | Customer in several dossiers | | debt\_collection\_debtor\_moved\_to\_unknown\_address | Customer moved to unknown address | | debt\_collection\_debtor\_not\_reachable\_by\_phone | Customer not reachable by phone | | debt\_collection\_defense\_against\_seizure | Defence against seizure | | debt\_collection\_defense\_against\_writ | Customer defence against writ | | debt\_collection\_defense\_debtor | Defence of customer | | debt\_collection\_deferral\_of\_payment | Postponement of payment | | debt\_collection\_dossier\_closed | Dossier closed | | debt\_collection\_dossier\_created | Dossier created | | debt\_collection\_dossier\_on\_hold | Dossier paused because of customer | | debt\_collection\_error\_in\_application\_for\_seizure | Erroneous seizure application | | debt\_collection\_finished | End of collection process | | debt\_collection\_first\_reminder\_residual\_sent | First reminder of residual claim sent | | debt\_collection\_first\_reminder\_sent | First reminder sent | | debt\_collection\_full\_payment\_received | Fully paid | | debt\_collection\_international\_dossier\_closed | International case closed | | debt\_collection\_international\_dossier\_in\_progress | International case in progress | | debt\_collection\_legal\_collection\_started | Legal collection phase started | | debt\_collection\_partial\_claim\_added | Partial claim added | | debt\_collection\_partial\_payment\_received | Partial payment received | | debt\_collection\_payment\_of\_settlement | Payment of settlement amount | | debt\_collection\_payment\_plan | Payment plan started | | debt\_collection\_payment\_plan\_cancelled | Payment plan stopped | | debt\_collection\_procedure\_changed\_basis | Procedure change to basic reminder | | debt\_collection\_procedure\_changed\_negative | Procedure change to wait and see, customer negative | | debt\_collection\_reminder\_deferral\_of\_payment | Reminder deferral of payment | | debt\_collection\_reminder\_for\_information\_at\_inheritance\_court | Reminder to inheritance court | | debt\_collection\_reminder\_for\_power\_of\_attorney | Reminder power of attorney creditor | | debt\_collection\_reminder\_for\_response\_or\_documents\_from\_creditor | Reminder to creditor for response or documents | | debt\_collection\_reminder\_for\_response\_or\_documents\_from\_debtor | Reminder customer for response or documents | | debt\_collection\_reminder\_for\_status\_update | Reminder request state of affairs | | debt\_collection\_reminder\_payment\_plan\_sent | Reminder payment plan | | debt\_collection\_reminder\_sent | Reminder sent | | debt\_collection\_reminder\_sent\_to\_heirs | Reminder sent to heirs of | | debt\_collection\_request\_approval\_for\_legal\_collection | Request approval legal collection phase from creditor | | debt\_collection\_request\_bailiff | Bailiff application | | debt\_collection\_request\_coercion\_from\_bailiff | Application for coercion to bailiff | | debt\_collection\_request\_for\_documents\_from\_creditor | Request documents from creditor | | debt\_collection\_request\_for\_documents\_from\_debtor | Request documents from customer | | debt\_collection\_request\_for\_documents\_from\_government\_institution | Request documents from (government) agency | | debt\_collection\_request\_for\_information\_at\_inheritance\_court | Application to inheritance court | | debt\_collection\_request\_for\_information\_at\_penitentiary\_institution | Application to penitentiary institution | | debt\_collection\_request\_for\_invoice | Invoice lawyer requested/expected | | debt\_collection\_request\_for\_new\_address | Address information requested from municipality | | debt\_collection\_request\_for\_power\_of\_attorney | Request power of attorney for collection with creditor | | debt\_collection\_request\_for\_response\_from\_creditor | Request creditor for response | | debt\_collection\_request\_for\_response\_from\_debtor | Request customer for response | | debt\_collection\_request\_for\_status\_update | Request state of affairs | | debt\_collection\_request\_legal\_proceedings | Request for judicial procedure lawyer | | debt\_collection\_research | Investigation | | debt\_collection\_research\_at\_municipality | Inquiry at municipality | | debt\_collection\_second\_reminder\_payment\_plan | Second reminder payment plan | | debt\_collection\_second\_reminder\_residual\_sent | Second reminder of residual claim sent | | debt\_collection\_second\_reminder\_sent | Second reminder sent | | debt\_collection\_seizure\_delivered | Seizure delivered | | debt\_collection\_seizure\_sent | Seizure sent | | debt\_collection\_settlement\_agreement | Settlement agreement | | debt\_collection\_special\_measures | Special measures | | debt\_collection\_writ\_delivered | Writ delivered | | debt\_collection\_writ\_delivery\_failed | Writ could not be delivered | | debt\_collection\_writ\_sent | Writ sent |